MILICA PAYMENT AND RETURN POLICY

1. PAYMENT POLICY

• Payment Methods:
  Payments for purchases and reservations made through the www.agro-free.com website can be made via credit card, debit card, money order/EFT and secure online payment systems.

• Secure Payment:
  All payments are protected by SSL security certificate and are not shared with third parties.

• Payment Confirmation:
  Once the order or reservation is completed, payment confirmation will be sent to the customer's registered email address.

• Taxation:
  All prices are inclusive of VAT and no additional charges will be charged at checkout (unless otherwise stated).

2. RETURN POLICY

• Product Returns (Pet Shop Purchases):

  • The buyer has the right to return the purchased product within 14 days after receiving it.

  • The product to be returned must be unused, in resalable condition and in its original packaging.

  • Returns are not accepted for hygiene products, used cosmetics and food products.

• Return Process:

  • You can submit your return request via [Email Address] or the website contact form.

  • Once the return is approved, the refund will be made within 14 business days using the payment method.

• Cancellation and Change:

  • You can contact our customer support team to cancel your reservation or order.

  • Product orders can be cancelled before they are shipped.

3. EXCEPTIONS AND SPECIAL CASES

• Returns of products damaged due to user error or misuse are not accepted.

• Special order or personalized products cannot be returned.

• Return conditions for campaign and discounted products may be subject to campaign rules.

4. COMMUNICATION
You can contact us for any questions and requests regarding payment and return policies:

• Email: [Email Address]

• Phone: [Phone Number]

• Address: [Company Address]

As www.agro-free.com, we prioritize customer satisfaction and offer a transparent shopping experience.